REFUND POLICY
Order Refund Policy
Our policy is valid for a period of 30 calendar days from the date of the purchase made on virgenathletics.com. We do not offer refunds, however, you can return the product for an exchange within this 30-day period. If the 30 days have lapsed since the purchase, unfortunately, we cannot offer an exchange.
Exchange Requirements
To qualify for an exchange, the following criteria must be met:
The product is defective.
The product must be in its original packaging.
The product must be unused.
All returns will be inspected to ensure these criteria are met. Failure to meet these criteria gives us the right not to issue an exchange. Perishable goods are exempt from being returned.
Proof of Purchase
To complete your exchange, we require a receipt, purchase order, or other proof of purchase. Please note that without proof of purchase, we will not process an exchange.
Sale and Clearance Items
Only regular-priced items may be exchanged. Unfortunately, sale or clearance items cannot be exchanged.
Shipping Items
To return an order, you must contact us first. Returns can be mailed to:
614 S Main ST.
Yreka, CA
96097
You are responsible for covering the shipping costs associated with the items you wish to exchange. We will not refund the shipping costs. Ensure proper packaging to prevent damage during transit. Damaged or excessively used products that prevent reasonable inspection may result in rejection of the exchange.
Contacting Us
For any queries regarding this Refund Policy, please email virgenathletics@gmail.com.
This document was last updated on 1/6/2024.
Ensure that the details provided are accurate, and if you have specific legal considerations, it's advisable to consult with a legal professional for review and validation.